One more piece of information M&A · Deal Making · Japan Investment · Negotiation · Cross-Border M&A
"If I just had this one last piece of information..."
In deals, that sentence is often a polite no. It belongs to the same family as "I'll think about it" and "Let me check with my boss." The buyer defers instead of declining, and the request sounds diligent enough that nobody calls it what it is.
The seller faces a bind. The information may be sensitive, or valuable enough to help the buyer build a competing business. Release it to a buyer who hesitates, or whose motives the seller doubts, and the seller takes real risk for no gain.
The seller can hand it over, slow the process, or ask for a commitment first, such as an indication of value or a dated milestone. The choice depends on whether the buyer is narrowing or stalling.
US sellers expect a funnel. A serious buyer opens with a long list, follows with a shorter round built on earlier answers, and ends with a few specific points. When each round arrives as long and broad as the last, the seller concludes the buyer is stalling.
The Japanese buyers I have advised often work the other way, with each round longer than the one before. They learn the business through the questions. Each layer of approval, from senior management to finance, legal and other support functions, raises issues the team that originated the deal never considered.
A US seller who applies the funnel test may dismiss a serious Japanese buyer. A stalling buyer repeats old questions. A buyer climbing the approval chain brings new ones, often from a new function.
As a seller, how do you distinguish a buyer who needs more information from one who needs a way to say no? And if you are a buyer, how do you communicate that you really do need that last piece of information?